Alarm.com reviews

3.7

63% would recommend to a friend

(476 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

476 reviews
1.0
Jan 26, 2017
Recommend
CEO approval
Business Outlook

Pros

ADC's culture is fine, benefits are good, people are colaborative, a lot of fun. The product is interesting, releases are weekly, so the builds are not that huge.

Cons

First, salary is not competitive! Not at all!!!! People accept the offer expecting room to grow. They got excited during the interview process, but what will happen later? A lot of fresh graduates like you are being hired while a lot of very competent professionals are being left behind. Yes, you'll become one of them. Did you do a excellent job? This is your prize: - Thank you, you are a winner!! This is your parking permite to use one of the reserved spots in our free parking building, for a month. - Yes... this the way ADC values their employees. Newbies, pay attention to this: 4.5 stars rating you see in Glassdoor was motivated by fun activities. Fun activities and parking spots don't pay mortgage or rental, they don't pay your bills, they don't move you forward in your career path! It's frustrating!! I'll be the next one leaving this company. I'd love to be here for years, but my time is over. Now I understand that ADC is like a long term internship, not a place to be for more than 2 years if your goal is the career you studied for. If you accept the job, keep studying, because most of what you learn is specific to ADC, and you'll not apply in other companies. Good luck!!!!

2.0
Jan 23, 2017

Experienced Engineer Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Great co-workers. Everyone is very willing to extend their help to others, especially the QE's are very helpful to us. Everyone in the company is quite friendly and easy to talk to. 2. If you're a very social person, you will like the different things that happen at the office apart from work. There is a group called soco which does some fun events. 3. Office space is pretty decent and calm. Not a modern look that everyone thinks it is, but good enough. There is a very good staircase that connects all four floors internally. The office is still a maze due to it's weird structure. 4. A very good place for college graduates to work right after college but after 2-3 years if you're still doing the same thing you did in your first year, which is the case for most of them, then you should re-think about your career path. If you've done your part and worked hard but still in the same position with lower avg pay, then better to move on because the company does not want to pay more and you're just doing want they want. They don't seem to encourage engineers to move up in ranks. 5. The engineering teams try to get new tools and improve the work environment constantly when needed.

Cons

1. It's been four years since I've joined Alarm.com and there were a lot of changes that happened mostly for the good of the company and it's growth. During this growth I felt the company lost some of the core values which made me join in the first place. Though I had a better offer I joined here because I saw a potential of growth personally and few things that I genuinely thought to be cool as an engineer in a company. As an example we had innovation week's once every 3 months and you get to do something innovative in your line of work but that's not the case anymore, it's been a year almost since we had a "real" innovation week. For some reason it was decided not to do them that often. I strongly believe that innovation or creativity's roots lie in freedom and when you don't have the time to do such stuff you kind of hit a monotony in your work, which is bad because it makes you less interested and bored. 2. The parking garage finally made it to the list. Every floor has 6 speed bumps, 2 small & 4 large(in height). I wouldn't mind the small ones but the 4 large ones no matter how slow you go, it feels like you're driving over a large rock. On an average it takes 5 mins to park your car and even more to go out in the evenings, let's say 8 mins till you hit the road. It's 13 mins a day, 260 mins a month. This ends up to be 2 days and 4 hours. It's a little depressing and funny to me that I'm spending 2 days and 4 hours just for entering and exiting the garage in a year. Everyone in the company complains about the garage. 3. The pay is low, the hikes aren't that great. If you can compare using Glassdoor you might find for yourself. I found out that I was getting almost less than an average engineer in the tysons area. When I joined I had a number where I thought I'd be in 4 years and I'm no way close to that. This isn't a company that gives great hikes so if you're expecting good raises then this is not your company. It's a good pay for new comers but after 1-2 years you shouldn't be surprised that people who joined after you are getting more than you though they are fresh graduates. 4. The hierarchy is very weird. Very few people get promoted. You can see that in both the Software and Quality teams there are very few people or none who were promoted. Many people who joined long ago are still in the same position that they initially joined in. It is not that they are performing bad because I haven't seen any bad performing engineer at Alarm.com which the company should be very proud of for hiring such engineers. It's just that the HR/managers or whoever is responsible of this process isn't giving it a thought because they might be busy with their usual job duties and this subject is something that they don't think about unless a performance review comes up. Honestly I can't blame any department but there should be some set guidelines and the HR should be a more proactive about things like these. 5. Traffic around the office is really bad no matter what road you want to take. You can't leave in between 4:30 and 6 PM, it will take a good 10 mins(+8 mins garage time) to just get onto international drive or Leesburg pike. 6. Every month the company selects an employee of the month or something similar and whoever gets selected they get a parking spot for a month on level one. I'm still not sure how to react to this.....an employees effort and dedication should not be rewarded with a parking spot for a month. Give something more which is helpful to the individual. 7. Lack of proper documentation and requirements from the PM's or whoever is responsible. We end up giving to them by asking a ton of questions, writing something up rather than they giving to us, for new projects. 8. Very old version control. Waiting for the day it migrates to Git. New people joining in the company should think about what their goals, career growth will be in the company after 2-3 years of joining the company rather than thinking about the immediate year. Your personal goals and career growth will sink in between the company's poorly managed teams and the monotonous work. The work load isn't high but it's just that you'll get bored if you're a very ambitious & techie person.

5.0
Jan 7, 2017

A Fantastic First Job

Recommend
CEO approval
Business Outlook

Pros

To begin, I'd like to say I was spoiled by having this as my first job out of school. Fantastic culture with excellent employee benefits; plenty of responsibility but only as much as you want to take; bright, talented engineers who love what they're doing; and plenty of opportunity to own products/projects and to make a real difference both in the company and to end-users. The company itself is positioned well financially, with revenues derived from a subscription model from over 2 million active customers, and is growing quickly, yet it maintains an agile, low-bureaucracy feel. Speaking of growing quickly, the employee retention is superb. In my nearly 3 years with the company, I saw very few colleagues leave. Employee acquisitions to terminations was likely 25-to-1, and higher still for software engineers. I never once felt my job was at risk, and lay-offs were unheard of. Being a public company allows for profit incentives in the form of equity and options for employees. However, going public did not affect the culture much, in my opinion. Annual company retreats are still going as of 2017, management is not focused on stock price but still focused on the long-term success of the company, etc. I'm quite positive for the future of the company. My reason for moving on was almost purely based on numbers -- that and my recognizing that a more demanding work environment would likely benefit my career in the long-run by building my skills and discipline faster than this environment would simply because I had grown too comfortable. Internally motivated engineers looking to work in a fun and secure company, to own your own projects, and to make a real difference both within your organization and in customer's lives: look no further.

Cons

Again, I was spoiled by having this as my first job out of school. The flipside of this is that the relaxed work environment meant I wasn't pushing myself as hard as I should have. If you slack on your work, your advancement will suffer but there's no real discipline or repercussion from it, so it's too easy to simply "float by". As I said, responsibility is doled out at about whatever rate you want, so stagnation is dangerously easy. (Please note that the above likely varies substantially based on team. As a software engineer, my primary supervisor/manager was my team lead, and your experience will vary based on what team you end up on.) Some internal tools and processes (namely the lack of repository branches and a build process which "sucks in" all code as-is regardless of status of that code/ticket) are dated and need to be updated. These are mostly vestiges of a smaller company and their shortcomings are growing pains of a medium-sized-and-growing company. These processes/tools are being updated, but not quickly enough. Compensation is decent but not great. A good deal of my compensation was in the form of stock options, which profited nicely as the stock price had a very strong run since IPO. Base salary and performance bonus on their own are okay at best.

Viewing 418 - 420 of 476 Reviews

Glassdoor has 536 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.