Alarm.com reviews

3.7

63% would recommend to a friend

(476 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

476 reviews
4.0
Mar 29, 2025

Great but.....

Recommend
CEO approval
Business Outlook

Pros

Very supportive company. Everyone is friendly and invested in your success. 8-10 weeks of training, so it doesn't feel like you hit the ground running when you start taking service calls.

Cons

They failed to mention you have to work an 11 am-8 pm "closing" shift every week. Also, there's some mixed messaging in the training. Also, it's very common to work past your shift schedule--you have to be available to take calls until the very end, and you're expected to see calls to the end.

4.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

-Inclusive company culture -Added perks outside salary -Good health insurance policies

Cons

-Mundane, repetitive tasks -Not a lot of room for growth -Raises are hard to come by

Viewing 52 - 54 of 476 Reviews

Glassdoor has 536 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.