4.0
Mar 12, 2025
Good Company, but need some work
Former employee, more than 1 year
Bloomington, MN
Recommend
CEO approval
Business Outlook
Pros
Good fun call atmosphere. Of all the call centers I have worked in, this one was one of the best. They do a lot for their employees regarding flexibility, events they do, and even the insurance provided
Cons
Their training needs to be better. When you go through their new hiring training, it's over weeks. I just think it could be restructured. Their structure regarding Quality Assurance and overall performance management does need to be relooked at. The is performance management is done d