Alarm.com reviews

3.7

63% would recommend to a friend

(476 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

476 reviews
5.0
Jan 6, 2025

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and reputable brand recognition which is an easy sell to customers. Growth opportunities to pivot teams.

Cons

Salaries are not as competitive with other industries if you are in a client-facing role.

2.0
Jan 6, 2025

Company Lacks Direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good Benefits - Cool Office - Good for a first job out of college

Cons

- CEO and C-Suite in general is extremely out of touch with reality. If the CEO wants to just bury his head in coding and product design then allow him to do that and place someone else who actually cares about fully managing a company in the CEO position. He very clearly just wants to run the company however he, exclusively, wants to with no regards for the market or what the employees are telling him (see push for RTO). - Constantly told there is no hierarchy/flat structure to make it seem like a "cool & fun" tech company when really all that means is an excuse for absolutely no direction for the company as a whole, the teams, or for you as an employee. It is literally just an excuse for C-suite to be lazy. Also, don't make the mistake of thinking that means any manager will listen to any employee bringing up any issues and solutions and implementing them. No, ADC is perfectly content to keep the status quo until the top decides it doesn't work for them anymore...but again, no hierarchy, right? - Because there's no direction, people are silo'd and just kind of...do whatever? They work on whatever they want pretty much and teams aren't necessarily ever in sync working towards any common goal. Bit frustrating, because while they say teamwork is a value and while people are nice, there is no true teamwork to speak of. - They'd rather throw people at a problem than invest any kind of software to improve efficiency. In fact I would say they almost actively seem to want to be inefficient. - There's no consistent performance reviews which again goes to lack of growth and direction and is especially odd given the random layoffs and PiPs. If consistent performance feedback isn't given, what exactly are you basing layoffs on, legally speaking? - People really don't have any respect for time, which I guess is part of the "cool & fun" tech culture, but is honestly just disrespectful. Team meetings consistently go HOURS over the allotted time with a single employee monopolizing majority of the time and the manager just letting it happen. People will come by just to "chat" for hours, again with no regard for the work you may be doing. - if you are at all seasoned in your career, stay away.

Viewing 64 - 66 of 476 Reviews

Glassdoor has 536 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.