Alarm.com reviews

3.7

63% would recommend to a friend

(478 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

478 reviews
5.0
Nov 23, 2021

Awesome company

Recommend
CEO approval
Business Outlook

Pros

Best culture I have ever seen from a large company.

Cons

The Alarm/ home automation business is not for everyone.

1.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

The office is pretty cool but that’s about it. The honey moon phase will wear off quick. Health insurance is okay. Nothing special to brag about.

Cons

Where do I start…no work-life balance at all. Expect to work 12-15 hour days including weekends. This company is extremely old fashioned and not willing to go automated. Don’t even waste your time trying to pitch any innovative ideas as they will get shut down immediately. Everything goes through one person and your work is based off his schedule. This is not a sustainable place to work and the turn over rate is so high in the Accounting department. Lastly, the all know each other outside of work. Chances you move up are non- existent. They have no problem working you death but won’t even think twice to promote you. You are just a number in their eyes.

3.0
Nov 14, 2021

Great Company, but only for a couple years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, you will really enjoy coming into work and interacting with your coworkers. The office is really nice, and the company will put on a decent number of events for employees with free food and fun activities. People in all departments are generally friendly and really smart. I’ve never been scolded or yelled at, and the only time I’ve heard of this happening to others, the manager was fired for it. Work life balance is also very good, no late nights or weekends. Employees are given a lot of autonomy to get their work done, never felt like I was being micro-managed.

Cons

After the fancy office and occasional free meals wear off, you will realize that those things don’t help either your family or your career and you will probably feel the need to search for something else. This is the main problem with Alarm.com: They funnel millions of dollars into renovating the office and recruiting new employees, but when it comes to compensation, they will do the absolute bare minimum to keep people. There is no clear path to promotion and the culture around pay and raises is extremely secretive and shady. I heard from a coworker that she was told by her manager to stop asking about a raise after two conversations; soon after she left the company. It’s clear that management attempts to use the office and self-proclaimed “culture” as a substitute for a market rate salary, and they are also stingy about title changes. Outside of a few departments, I rarely heard about coworkers being promoted, and no one seemed at all concerned about the high attrition at the company. The sad thing is that I wanted to stay at Alarm, but hearing from my friends at other companies about their lucrative raises and promotions even though I was constantly getting positive feedback from my managers sent me looking elsewhere, and I was able to get a huge raise.

Viewing 238 - 240 of 478 Reviews

Glassdoor has 538 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.