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      Alarm.com

      Engaged Employer

      Alarm.com reviews

      3.7

      63% would recommend to a friend

      (478 total reviews)

      Steve Trundle

      71% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Alarm.com has an employee rating of 3.7 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      478 reviews
      2.0
      Apr 25, 2025

      Great People, But a Dysfunctional Work Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked with incredible people and made connections that turned into lifelong friendships.

      Cons

      Challenging environment with frequent communication breakdowns and a lack of respect for boundaries and transparency.

      4.0
      Mar 29, 2025

      Great but.....

      Support operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very supportive company. Everyone is friendly and invested in your success. 8-10 weeks of training, so it doesn't feel like you hit the ground running when you start taking service calls.

      Cons

      They failed to mention you have to work an 11 am-8 pm "closing" shift every week. Also, there's some mixed messaging in the training. Also, it's very common to work past your shift schedule--you have to be available to take calls until the very end, and you're expected to see calls to the end.

      4.0
      Mar 26, 2025

      Great place to work

      Quality engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Inclusive company culture -Added perks outside salary -Good health insurance policies

      Cons

      -Mundane, repetitive tasks -Not a lot of room for growth -Raises are hard to come by

      Viewing 265 - 267 of 478 Reviews
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      ReviewsAlarm.com reviews

      Glassdoor has 538 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.