Alarm.com reviews

3.7

63% would recommend to a friend

(478 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Alarm.com has an employee rating of 3.7 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alarm.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

478 reviews
1.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

peers from orientation/training were INCREDIBLE remote work

Cons

extremely difficult onboarding careless management i just about had an anxiety attack every shift (definitely cried every shift) because onboarding was too quick and i had no confidence in what i was doing. the job is to be tech support for security devices for the dealers installing them. the "training" is being on the phone with REAL clients who, at this point, know the product better than you and are wanting real-time support. you're literally stuck trying to solve a problem you don't know the solution to while a coach is listening to your call and watching your computer screen LIVE. literally the worst experience ever. a lot of the dealers get frustrated and want to be transferred to someone else and some of them even refuse to speak to women because they'd rather talk to a man who "knows more".

Viewing 262 - 264 of 478 Reviews

Glassdoor has 538 Alarm.com reviews submitted anonymously by Alarm.com employees. Read employee reviews and ratings on Glassdoor to decide if Alarm.com is right for you.