Is Alarm.com a good company to work for as a Support Operations Associate?

Support Operations Associate professionals working at Alarm.com have rated their employer with 2.4 out of 5 stars in 26 Glassdoor reviews. This is a lower than average score with the overall rating of Alarm.com employees being 3.7 out of 5 stars. Search open Support Operations Associate Jobs at Alarm.com now and start preparing for your job interview by browsing frequently asked Support Operations Associate interview questions at Alarm.com .

Does Alarm.com pay Support Operations Associate employees well?

Support Operations Associate professionals rate their compensation and benefits at Alarm.com with 3.0 out of 5 stars based on 26 anonymously submitted employee reviews. This is 12.5% worse than the company average rating for salary and benefits. Find out more about Support Operations Associate salaries at Alarm.com.

How happy are Support Operations Associate professionals working at Alarm.com?

40% of Support Operations Associate employees at Alarm.com would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Support Operations Associate professionals have also rated Alarm.com with a 2.7 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.2 rating for culture and values and 2.3 rating for career opportunities.

What Alarm.com locations are top rated by Support Operations Associate employees?

Bloomington is the top rated Alarm.com location by Support Operations Associate employees.

What are the top reviewed jobs at Alarm.com?

Software Engineer (57) , Quality Engineer (26) , Support Operations Associate (17) , Product Manager (16) , Senior Software Engineer (14) , Software Engineer II (10) , Dealer Support Operations Associate (8) , Intern (8) , Device Engineer (7) , Sales (6) , Software Engineering Intern (6) , Account Executive (5) , Business Development Manager (5) , Partner Success Executive (4) , Product Management Intern (4)

What are the pros of working at Alarm.com according to real employee reviews?

"People are great and very diverse!" ((in 56 reviews)); "Good benefits ." ((in 44 reviews)); "Good work life balance for me" ((in 23 reviews)); "Nice office with a good view; very spacious" ((in 18 reviews)); "Company culture is great!" ((in 17 reviews))

What are the cons of working at Alarm.com according to real employee reviews?

"Pay is low compared to competition and HR tends to block internal moves." ((in 41 reviews)); "Communication is absolutely terrible." ((in 9 reviews)); "Middle managers don’t actually manage you to grow, they manage their work and yours and don’t have the time for anything else." ((in 9 reviews)); "Boomer upper management!" ((in 7 reviews)); "Low compensation and hush hush compensation and promotion cycles." ((in 7 reviews))

Skip to content Skip to footer

Notifications

Alarm.com

Alarm.com Support Operations Associate reviews

2.4

40% would recommend to a friend

(26 total reviews)

Steve Trundle

40% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.0

Compensation and benefits

2.7

Work/Life balance

2.6

Senior management

2.3

Career opportunities

Support Operations Associate employees have rated Alarm.com with 2.4 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Support Operations Associate professionals have an average working experience there. Alarm.com is rated 34% below average by Support Operations Associate professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

5.0

Jun 19, 2024

Great company with benefits

Support operations associate

Recommend

CEO approval

Business Outlook

Pros

Great company with a lot of benefits that outshine competitors

Cons

There are constant reviews and meetings going over progress. It seems like an endless stream of "Do better"

3.0

Nov 17, 2023

Benefits v Pay

Support operations associate

Recommend

CEO approval

Business Outlook

Pros

The benefits were the best part about working here.

Cons

The pay was not good for the amount of work. The work was nonstop - it's always very busy. The people who call in are often in a rush and rude. The chances of a decent raise that meets economy standards are very slim to none. HQ laying people off to hire new people with less experience. Also talk a lot about how their culture involves being in the office, when the job can 100% be done from an at home office.

5.0

Aug 8, 2023

Work here if you can

Support operations associate

Recommend

CEO approval

Business Outlook

Pros

The communication and benefits are phenomenal.

Cons

I don't have any as of right now.

Viewing 7 - 9 of 26 Reviews

Top companies for "Compensation and Benefits" near you

Apple

4.2★Compensation & Benefits

Intel Corporation

3.8★Compensation & Benefits

Qualcomm

4.0★Compensation & Benefits

Honeywell

4.0★Compensation & Benefits

Jobs at Alarm.com

HR Operations Analyst

Corporate Account Manager

United States

View job

Corporate Development Associate

Management Development Associate

Associate General Counsel

Alarm.com reviews FAQs

Alarm.com reviews Alarm.com Support Operations Associate reviews

Alarm.com

Alarm.com Support Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company with benefits

Benefits v Pay

Work here if you can

Top companies for "Compensation and Benefits" near you

Jobs at Alarm.com

Alarm.com reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Alarm.com reviews FAQs

Jobs at Alarm.com