Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,728 total reviews)
avatar

Ben Minicucci

78% approve of CEO

79% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 14, 2018

Travel back to 1984!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, and absolutely nothing else.

Cons

I've worked for some behemoth companies in my life, but I have to say... this one is the worst. The company favors yes-men with as little education as possible so they can trick their employees into thinking they are treated well. I'm coming up on my third schedule change in as many months because they have incompetent people working in their scheduling department. Pay is extremely low for the industry, and that is assuming they pay you correctly. I have to track my own hours and correct payroll every single pay cycle; a fact that is made even more ridiculous when you consider the fact that we use completely automated timekeeping. They encourage employees to stab each other in the back, and have a major harassment suit headed their way as they allow employees to record each other in break areas and locker rooms. Management is completely incompetent, and when they actually answer emails their responses are riddled with spelling and grammar errors. I think the most pathetic thing about this company, is that the employees have been brainwashed into thinking they are an industry leader, and that they are well treated. Employees have little to no option to move elsewhere in the industry, because airline jobs are so hard to attain, and most other airlines view Alaska as a joke.

1.0
Apr 19, 2018

CSA

Recommend
CEO approval
Business Outlook

Pros

Literally nothing is good. This company is probably the worst airline to work for. Flight benefits are just average. Other carriers have much better benefits

Cons

Where do I begin? From their reservations system that hasn't been updated since 1913 to their customers. Alaska is known for doing everything backwards and working 1 day in the operation will blow your mind.

4.0
Mar 19, 2018

Great Airline, Yesterday's IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment to work, fun people, family friendly, flight benefits and a really interesting industry to work in

Cons

Under investment in IT over the years resulted in lots of old technology that is now difficult to upgrade or migrate. Too many contractors and not enough FTEs.

Viewing 79 - 81 of 1,728 Reviews

Glassdoor has 1,889 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.