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      Alaska Airlines

      Engaged Employer

      Alaska Airlines reviews

      4.1

      79% would recommend to a friend

      (1,729 total reviews)
      avatar

      Ben Minicucci

      78% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Career opportunities

      3.9

      Compensation and benefits

      3.7

      Work/Life balance

      3.7

      Senior management

      Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,729 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jun 1, 2022

      No complaints

      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The airline is going through some growing pains right now like every other airline. However it’s a great company to work for in comparison to others. The contract could use some work but that’ll be a forever thing. the workgroup is beyond amazing and truly the only reason I’m still here. Pure genuine people, pure customer service.

      Cons

      Management doesn’t seem to care too much about their frontline workers

      avatar
      Alaska Airlines Response
      3y
      Thank you for your honest feeback. We appreciate your insight. -Ellen
      2.0
      Apr 16, 2022

      No work/life balance and favoritism from management

      Reservations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      free flights that’s it and even that isn’t a big deal.

      Cons

      Low pay Slave work Company doesn’t look at you as a human and expects you to endure mental exhaustion with little pto and you have to bid for time off. Any days missed count as an occurance regardless the circumstances. The culture there is so boring compared to my new job. Little to no incentive for hard work and management plays favoritism with agents. No real career advancement opportunities. Pretty much treated like a robot. Health benefits were not that great either very expensive and strict about what it covers.

      3.0
      Apr 11, 2022

      Not what it used to be

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free travel on Alaska and Horizon Fun volunteering opportunities with the Rose Festival and Portland Timbers Great coworkers

      Cons

      Absolutely not prepared for any sort of adverse event - snow, COVID, understaffing Had to bump up their minimum starting wage in order to hire quality people - $15.88 is weirdly not enough to get yelled at constantly Management is over loaded meaning people fall through the cracks - terrible people stay on, good people leave

      Viewing 139 - 141 of 1,729 Reviews
      Related searches: Alaska Airlines jobs | Alaska Airlines salaries | Alaska Airlines benefits | Alaska Airlines interviews
      ReviewsAlaska Airlines reviews

      Glassdoor has 1,890 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.