Alchemer reviews

3.2

44% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
5.0
Mar 21, 2022

Company Review

Recommend
CEO approval
Business Outlook

Pros

This company has transformed into a great place to work. Before I started, I've heard of past management & leaders that did not work well with their teams. That is not the case any more. Alchemer truly cares about their employees and their work life balance.

Cons

Certain policies might need updating, but that is just like any growing company in the tech space. Our HR team has done great updating.

2.0
Sep 27, 2018

Mediocre at best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Paycheck. - Good people. - Dogs. - If you need a job, this is a mediocre place to be.

Cons

See review from Sep 12, 2018 for a comprehensive list of cons. That review covers just about everything I have experienced as well as the experiences coworkers have confided in me. The line of "you are responsible for your happiness at work" is repeated over and over, but it's used as an excuse to not address the experiences of those who are being mistreated by the systems in place. There is a growing disconnect between what they say they do ("We care about your growth!") and the reality. The good intentions are acknowledged, but the follow-through is either not meaningful or absent. Issues appear to span almost every department now. I would not recommend this company to anyone I liked regardless of position or department they were interested in.

2.0
May 6, 2016

CEO needs to go.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome people to work with. Great potential for growth if you start at an entry level position like support. Fairly nice office location outside of the busiest parts of Boulder.

Cons

This company desperately needs a new CEO. My guess would be that the happiness of employees at this company directly correlates to how often they have to directly interact with him. Unfortunately, he micromanages every department so it's hard to avoid him. Don't get me wrong, he is a super nice guy when it comes to non work related things and I think he means well but as far as work decisions go he is extremely erratic and fickle. Fairly often he makes decisions that have a large negative impact on his employees happiness and generally these decisions are completely unnecessary / don't work. This type of management may have worked when the company was small, but it's large enough now that this type of behavior does way more harm than good. If he could convince himself to step back and hire a CEO that trusts the managers this could be a great company again. PS - The building is an open office structure which sounds like a good idea but is perhaps the worst trend in business history. #bringbackourwalls

avatar
Alchemer Response
10y
Hi! Thanks for your feedback! I understand your perspective. I'm sure I do sometimes seem erratic. I think you made the right decision in leaving the company. I don't say that because you disagree with my management. Instead I say this because you & SurveyGizmo were obviously not a good fit and you'll be happier elsewhere. I wish you great luck out there! In terms of your feedback, I'll keep an eye on seeming to micromanage. I don't micromanagement as much as I used to - teams for whom I trust the manager have almost complete autonomy provided they work off my strategy and road map. Strategy and road map are my responsibility (both as CEO and Owner) -- and I do ask for projects to be completed to my satisfaction. That's also my right. If an employee such as yourself doesn't like my style, decisions, strategy or the direction of the company it's a perfectly valid decision to leave the organization. I respect your decision to leave, I only wish you had decided earlier so you could have been happier. However, as far as the CEO leaving... well, hmmm... awkward... I'm also the owner. So that's not terribly likely to happen unless I sell the company. In terms of manager input - that depends strongly on the manager to be completely honest. If the manager is well aligned with my strategy and works well with me then I absolutely work with them and listen to them. Good luck on your future pursuits! Thanks again for your feedback and perspective on SurveyGizmo!
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Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.