Alchemer reviews

3.2

44% would recommend to a friend

(33 total reviews)

Marty Mrugal

61% approve of CEO

44% positive business outlook

Reviews by job title

33 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good perks, seemingly good pay, generally good atmosphere among fellow employees

Cons

Lack of competent management, CEO makes constant reckless decisions with entire company direction, no real growth opportunities, CEO made blatantly discriminatory remarks in front of employees with no repercussions, poor pay raises and a lack of reliable reviews because you need a manager to actually get a review.

avatar
Alchemer Response
8y
Hi, I am very sorry for your experience. Certainly the marketing and sales teams this year, both being new and evolving, underwent some stress. I appreciate that you were unhappy. The discriminatory comment has me very concerned. I'm incredibly sorry if anything I said was offensive or, god forbid, discriminatory in any way. I spoke to Michelle and we went through all the exit interview notes. I wish you had reported the offense to Michelle (not to late now by the way). At your next employer I suggest reporting any offensive behavior -- not matter who does it. If you want to email Michelle post-mortem that's perfectly welcome, too! I'm sorry the position didn't work out for you. You have a great deal of raw talent and I hope you find a position where you can develop it. Cheers, -Christian CEO & Founder
5.0
Mar 4, 2017
Recommend
CEO approval
Business Outlook

Pros

There are plenty of other SaaS companies out there willing to throw perks your way that may compare perk for perk but I have never worked for another organization with such a healthy culture. Even with the quick growth this last year SurveyGizmo still feels like family. There are no clicks departmental silos. This alone is a huge selling point to anyone looking for a healthy environment to grow their career. • Very generous insurance offerings/benefits • Fully stocked kitchen with some healthy options and request board. :) • Instant access to 401k, free accident insurance and $200 added to your FSA each yr. • Open office environment • Wholehearted CEO who cares about yet still stretches the teams. • Customer Support centric company model.

Cons

As a bootstrap company there is not a ton of VC money to throw around and thus the office is a bit on the plane side and we tend to be a bit slower to hire the help we really need. Wages have been traditionally a bit lower than what would be found in other SasS companies as well but that was covered by the CEO in another review. (we get some nice benefits) Other areas that could use some adjustment: • Career Development (lacking time & funds set aside for courses, conferences, etc) • Health initiatives (candy is great but it would be good if we were encouraged to take care of ourselves) • Bonus structure. (bonuses used to be once a quarter, now they are annual and tied to goals that one cannot directly affect such as profit margins)

4.0
Jan 3, 2017

The People Here Are The Best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work here are amazing,and I am excited every day to see their faces, smiling or not. They're good people that care about each other in our professional and personal lives, and most of all care for our customers like they're one of the family. We have excellent health benefits, and a matching 401k up to 5%. There are end of the year bonuses, and bonuses for being around for many years. They provide many opportunities for learning new things (lynda.com account, various books, etc). The management is very kind and understanding, and doesn't fault you for running into life problems (like sick kids, roads being too icy, etc) and they do genuinely care about their employees. Everyone here can approach each other openly, and have candid conversations. Personally I don't feel like we have a "we" vs "them" mentality when it comes to various departments, which makes me feel more at ease. SurveyGizmo does change overtime; and the future of business is looking a bit better than it has over recent years.

Cons

Sometimes the priorities switching can cause a lot of tension and stress for all departments. We often switch to a new "important" item to work on, and don't have a lot of background as to why and on a short timeline. There's a lot of transparency when it comes to the overall "vision" but not the reasons behind many of the decisions made on the day to day level which can cause frustration, especially if there is no explanation as to why suddenly the new changes are more important than existing issues. If asked however, generally management will try and explain the best they can (if they themselves know). While there are great learning opportunities, with the constantly changing tasks/priorities there aren't a lot of opportunities to do so during work hours, and therefore must be done outside of the office if you really want to advance (This can be both a good thing, but also a bit of a challenge for a work-life balance). Additionally, there aren't many "clear" advancement path's, although that has been getting better for departments like Support.

Viewing 25 - 27 of 33 Reviews

Glassdoor has 166 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.