Is Alight Solutions a good company to work for as a Client Success Manager/Senior Project Manager?

Client Success Manager/Senior Project Manager professionals working at Alight Solutions have rated their employer with 2.6 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Alight Solutions employees being 3.2 out of 5 stars. Search open Client Success Manager/Senior Project Manager Jobs at Alight Solutions now and start preparing for your job interview by browsing frequently asked Client Success Manager/Senior Project Manager interview questions at Alight Solutions .

Does Alight Solutions pay Client Success Manager/Senior Project Manager employees well?

Client Success Manager/Senior Project Manager professionals rate their compensation and benefits at Alight Solutions with 2.6 out of 5 stars based on 15 anonymously submitted employee reviews. This is 10.9% worse than the company average rating for salary and benefits. Find out more about Client Success Manager/Senior Project Manager salaries at Alight Solutions.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (70) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 254 reviews)); "Work from home was good" ((in 233 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 223 reviews)); "Great people and very diverse" ((in 183 reviews)); "Colleague culture is good and comfortable to work" ((in 96 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 196 reviews)); "Poor management..too many followers & not enough leaders" ((in 133 reviews)); "No training at all for freshers and experienced" ((in 110 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 62 reviews)); "Delayed sometimes and no bonus" ((in 40 reviews))

Alight Solutions Client Success Manager/Senior Project Manager reviews

2.6

68% would recommend to a friend

(15 total reviews)

Rohit Verma

100% approve of CEO

16% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Success Manager/Senior Project Manager employees have rated Alight Solutions with 2.6 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Manager/Senior Project Manager professionals have an average working experience there. Alight Solutions is rated 25% below average by Client Success Manager/Senior Project Manager professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

15 reviews

4.0

Jul 1, 2025

Work Expectations

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, people friendly and technology is up to date with latest innovations in use

Cons

lack of proper training, must be self motivated

Alight Solutions Response

12mo

Thank you for taking the time to reflect on your journey with Alight. We truly appreciate your insights and the impact you’ve made.

2.0

Jun 29, 2025

Hewitt was great Alight solutions not so much

Client success manager/senior project manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance Able to work from home

Cons

Low pay Frequent team structure changes Offshore system development and lack of quality control

3.0

Mar 31, 2025

Wages do not represent workload

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Colleagues, however they are losing great workers due to low pay

Cons

Understaffed client teams Low pay

Alight Solutions Response

1y

Thank you for taking the time to share your feedback with us. We are truly sorry that you felt overworked and undervalued during your time with our company. We recognize that a fair salary and a healthy work-life balance are fundamental for our team’s well-being and success. Your insights are invaluable as we strive to create a more balanced, supportive, and sustainable work environment for everyone.

Viewing 4 - 6 of 15 Reviews

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