Is Alight Solutions a good company to work for as a Client Success Manager/Senior Project Manager?

Client Success Manager/Senior Project Manager professionals working at Alight Solutions have rated their employer with 2.6 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Alight Solutions employees being 3.2 out of 5 stars. Search open Client Success Manager/Senior Project Manager Jobs at Alight Solutions now and start preparing for your job interview by browsing frequently asked Client Success Manager/Senior Project Manager interview questions at Alight Solutions .

Does Alight Solutions pay Client Success Manager/Senior Project Manager employees well?

Client Success Manager/Senior Project Manager professionals rate their compensation and benefits at Alight Solutions with 2.6 out of 5 stars based on 15 anonymously submitted employee reviews. This is 10.9% worse than the company average rating for salary and benefits. Find out more about Client Success Manager/Senior Project Manager salaries at Alight Solutions.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (71) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 256 reviews)); "Work from home was good" ((in 232 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 222 reviews)); "Great people and very diverse" ((in 191 reviews)); "Colleague culture is good and comfortable to work" ((in 99 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 195 reviews)); "Poor management..too many followers & not enough leaders" ((in 141 reviews)); "No training at all for freshers and experienced" ((in 119 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 66 reviews)); "Delayed sometimes and no bonus" ((in 48 reviews))

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Alight Solutions

Alight Solutions Client Success Manager/Senior Project Manager reviews

2.6

68% would recommend to a friend

(15 total reviews)

Rohit Verma

100% approve of CEO

16% positive business outlook

Ratings by category

4.4

Work/Life balance

4.1

Diversity & inclusion

3.3

Culture & values

2.7

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

Client Success Manager/Senior Project Manager employees have rated Alight Solutions with 2.6 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Client Success Manager/Senior Project Manager professionals have an average working experience there. Alight Solutions is rated 25% below average by Client Success Manager/Senior Project Manager professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

1.0

Mar 17, 2025

Overworked, Underpaid

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Work from home, people are mostly nice…

Cons

I work over 14 hours a day and into the early hours almost every day. I ask for more resources, but the company doesn’t have any. We went public recently and our stock isn’t doing well, so no one has gotten raises since 2021. No one is happy working here. It used to be a great company with a great reputation, but it’s all in the toilet now. Do not work here.

Alight Solutions Response

Thank you for your feedback and for bringing this issue to our attention. We are sorry to hear that you felt overworked during your time with us. We understand that a healthy work-life balance is crucial for the well-being and productivity of our employees. We are taking steps to review our workload distribution and policies to ensure that our team members are supported and have ample time to rest and recharge.

4.0

Nov 11, 2024

Good Flexibility, WorkLife Balance but Stingy

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I love being 100% and I have a lot of flexibility with the job. The benefits are pretty good - there is a lot to choose from at various price points.

Cons

Difficult to grow salary significantly. New program to earn money from change requests is nice but difficult if you're on a client that doesn't spend a lot of money on changes. Besides, my role is not salesman so having to basically "sell" in order to get bonuses bothers me. I know there are people in roles specific for that.

4.0

Aug 5, 2024

Pros/cons

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, culture, benefits, & workload

Cons

overwhelming onboarding process for certain roles, no proper guidance on how to do things/must be prepared to learn on the go

Viewing 7 - 9 of 15 Reviews

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Alight Solutions reviews Alight Solutions Client Success Manager/Senior Project Manager reviews

Alight Solutions

Alight Solutions Client Success Manager/Senior Project Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overworked, Underpaid

Good Flexibility, WorkLife Balance but Stingy

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