Alleviate reviews

Management doesn't care about employees nor clients. They fired people stating they have no money to pay bonuses yet they got a better and more expensive building. Not only that they are putting more skills to account managers than what they were originally hired for. They got rid off the outbound team and expect us to do both inbound and outbound and of course because we got to do both, people use more outbound and the inbound queue gets stuck back to back for such a long time. They expect us to do welcome calls, monthly reviews within 9 minutes and not only that if you talk back and reinforce your rights you get fired. We can't have freedom of speech and to be honest I will be submitting legal action against them for wanting to take my freedom of speech away.