Allstate Customer Service Representative CSR reviews

4.4

96% would recommend to a friend

(41 total reviews)
avatar

Thomas J. Wilson II

96% approve of CEO

81% positive business outlook

Customer Service Representative (CSR) employees have rated Allstate with 4.4 out of 5 stars, based on 41 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Allstate is rated 22% above average by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

41 reviews
1.0
Jun 12, 2021
Recommend
CEO approval
Business Outlook

Pros

can't find much good with it

Cons

There are so many better choices for working in the insurance industry than this company. The training was inferior. The mgrs came from places that let them go for being awful to employees, and they continue to bully, hound, and do the behaviors that got them fired from the other places.

Viewing 34 - 36 of 41 Reviews

Glassdoor has 11,906 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.