Allstate Customer Service (CSR) reviews

Users say... "Benefits are good if you actually work for Allstate and not through a temp service." "Good work life balance and ability to move roles/ make connections in other areas of the company" "Great people around you to get you acclimated to the environment and will help whenever needed" "The pay is good and on par with similar positions at other company’s if not more in some cases." "flexible job accommodations work from home and shift changes are common" 

Users say... "like relationship between agency owner and manager which means you can’t make any complaints of the poor management." "Low salaries offered to candidates" "There are people/managers that worked there for years and nothing will ever happen to them even if they are bad managers." "Senior leadership in IT did not have the right type of diversity mix at the time." "First and MOST important...Allstate FREQUENTLY has massive layoffs."