Allstate reviews

If an employee's job at Allstate involves customer assistance or support that job will be outsourced, probably to a call center or India. Allstate has good benefits but the employee's cost of those benefits is too expensive. There are also high co-pays when you visit even your in-plan physician. Onsite day care, oil changes, and dry cleaning are nice to have but are also too expensive. There are no sick days; if you have to miss work because of illness you take a vacation day.

Senior Management has no focus or direction. Every year one or two new initiatives that get pushed down that are a lot of fluff and no substance. There is a big push when it is first launched and then it just fades away because it is not leading us anywhere but in circles. Allstate is also has the mentality of you should be thankful we give you a place to work. Year after year they let very talented people walk out the door because they are not willing to pay them what the marketplace says they should be paid. The feeling is that Allstate will always be able to find someone to take their place. This tends to lead to knowledge loss and many mistakes repeating them selves. There will be a project to recreate the wheel at least once a year because they do not learn from their mistakes.