Allstate reviews

3.5

55% would recommend to a friend

(11,232 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great training program for individuals with no insurance experience. Work from home.

Cons

Management. The big majority of managers do not know anything about insurance. In their defense, it isn't their job to, they are there to force high pressure sales. Management encourages cutting coverages to close sales. You are required to make a certain number of calls and quotes or you get put in all day zoom were management watches you call… all day. It is almost comical. As an MSA, you will not be given the resources everyone else has. You aren’t allowed to call in to underwriting, you are only allowed to use chat. Along with the atrocious management, another major flaw is the fact you are competing with other Allstate agents more than other carriers. MSA’s are paid a more company friendly commission split than the contracted agents - so you get sent the same leads the agency owners. They do this in hopes the MSA will sell it before the agent so the commission payout is cheaper. I understand why agents hate the MSA program - they are clearly trying to move away from a storefront agency model. They received backlash for it and MSAs felt that backlash. A big complaint was the MSAs were slowing done the service center and call in lines. So they removed resources to help speed up the agency owners process. So now not only did they screw the agency owners, they screwed the MSAs. I’ll end by saying you can make decent money, but if you can make good money in the MSA program, you’d make a lot more somewhere else. Don’t be fooled by their high pressure sales pep talks - only way to get rich in P&C sales with Allstate is if you acquire a book of business.

1.0
Mar 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I get a paycheck every other week.

Cons

The new VP of claims has made this job unbearable. Every second of your day is micromanaged. They want you in the field all day with no time for your desk work. Your raise depends on the surveys done by the customer. Even if the customer says you were great but complain about Allstate it goes against the adjuster. The workload in not manageable.

1.0
Feb 25, 2024

RUN!

Recommend
CEO approval
Business Outlook

Pros

Paid adjuster training. You get to take some of your licenses with you when you leave. Onsite medical clinic.

Cons

Pay is less than the industry standard. Overworked staff with an atrocious workload, and no overtime. Zero work-life balance. You take your stress home and are afraid to take time off because you have to deal with the same unhappy customers on your log before you left. The claims handling system was much like Lucille Ball in the candy factory! Many employees leave there sick or dying (cancer) due to the stress. You are not allowed to discuss salaries amongst peers since whites were paid much higher salaries and promoted much more often compared to non-whites for the same position. People of color are still saying they were the "first Black" to be in this or that position. Many more instances of racism too numerous to count. I would not go back there even if my salary was doubled.

Viewing 115 - 117 of 11,232 Reviews

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