Allstate reviews

3.5

55% would recommend to a friend

(11,233 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
5.0
Feb 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- The best part of working here in Chandler, AZ is the people here. You can walk to almost any department sit down and talk with someone about their job and how to get to where they are at. People are very positive and willing to help new employees on boarding. - Lots of room for growth. Out of my 8 team members 2 of them have been promoted in the last month. Both have been with the company for less than a year the other less than six months. - My personal favorite is the transparency. Your performance is posted on a board where everyone can see (yes strange at first). If your struggling in one area they will help find a way to get you back up to speed. Such as having the team cover inquiry calls for you or having an experienced adjuster sit with you and help you with your organization or process. A great environment to be in. -Training program is in depth with many instructors, teammates, and leaders willing to help you through the process.

Cons

- Workload can be challenging. You have to be proactive and extremely ORGANIZED. If you struggle with organization this is definitely not the job for you. - Like many customer service jobs some customers can be challenging.

2.0
Jan 9, 2019

Liability Adjuster

Recommend
CEO approval
Business Outlook

Pros

PTO and friendly coworkers. If you are lucky enough to get a good manager, they are of great help.

Cons

Work load is excessive. Frequent changes to policies with very poor implementation. Life and work balance is nearly impossible. You must work more than scheduled time to stay afloat. Would not recommend.

1.0
Aug 22, 2018
Recommend
CEO approval
Business Outlook

Pros

You get plenty of time (They don’t allow you to use) Insurance is BCBS of IL (Highly Expensive)

Cons

Let me first start by saying this place is absolutely awful. For the position I was offered I was being paid $15.25 an hour. I am still currently employed with Allstate for 6.5 years. I do the exact same STRESSFUL position and have gotten only a TOTAL of 1.86 for the entire time. We have went YEARS with out getting raises. This is the norm for Allstate. They bring you in making decent money for Roanoke but, you don’t get raises no one in the company get raises unless you’re in management. Speaking of management if you’re not 1. Attractive 2. A golden child and 3. A pure suck up. You have no chance at growth with this company. I’ve watched many people come in happy to work here start their (awfu) training to just be fired if they don’t like your personality. I would suggest if you have any other job offers even if it’s Big Lots go with them at least you’ll have job security! The lay offs are awful here. I’ve been personally laid off 3 times. If you want to fear for your job everyday, go home with the worse attitude, hate coming into work terrible hours this is the position for you!!!!! The management and coworkers here are so negative. You ever wonder why they don’t walk you around after an interview or why they keep you in the lobby during your interview? They don’t want you to feel, see and HEAR how negative this place is. This is a dog eat dog world here. I’ve learnt that I thought I had friends here but, they just want to get to know you to use your weaknesses against you. If you’re not hitting your (impossible call time goals) towards the end of training, you’ll get walked out the door. I feel awful for the new people they bring in. Just know a group of 20 will come in and most of the time not 1 will make it longer than 3 months. The old times don’t like seeing new blood come in the door (as they are worried for their own jobs) so they make the new people worry and tell management they are no good.

Viewing 136 - 138 of 11,233 Reviews

Glassdoor has 11,874 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.