Allstate reviews

3.5

55% would recommend to a friend

(11,235 total reviews)
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Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Feb 9, 2019

Was a good company

Recommend
CEO approval
Business Outlook

Pros

Very good pay, over market average. Good health benefits. Great 401k and pension. Work with wonderful people. Certain offices allow work from home and you get good work life balance if you have a good manager.

Cons

VP of Claims is centralization-driven to the disregard of customer service and employees. Seems to want to centralize everything then you get employees who are not driven to give good customer service or don't know what they're doing. Last couple years have shown more use of technology, which is good unless you're taking the customer's need for more personal contact out of the equation. Does not seem to care about their employees as much as they used to.

2.0
Jan 20, 2019
Recommend
CEO approval
Business Outlook

Pros

The job paid well, loved the four days, ten hour shifts. High tech data center.

Cons

No training, isolated work environment meaning only a few people working at one time. Very worse part was being harassed and basically bullied by one employee. This person had issues with different individuals and at times, made physical aggressive contact. This did get reported but no solution was put in place. That employee threatened me several times during a shift before I left, for my safety and to avoid a physical confrontation. I never returned. Human Resources did reach out to me and offered a different shift but could not guarantee me that it would not happen again. That employee was later fired for similar actions. This all was very sad because I gave up a different career path to pursue this job.

3.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Good work life balance depending on department. Opportunities to work on interesting assignments from time to time.

Cons

Pay is far below market, and difficult to close gap without obtaining numerous promotions. Politics are a very real thing here. Doing your job very well is about 40% of the battle to move up.

Viewing 208 - 210 of 11,235 Reviews

Glassdoor has 11,876 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.