Allstate reviews

Allstate corporate HR allowed a bullying attorney to brutalize a tenured employee and offered no support, help or accommodation.

Allstate is going through a major change. Right now the company is forcing customers to pay 50% of there total premiums up front. With this change allstate has yet to lower its sales goals for agents to make commission. I’ve been at allstate nearly 4 years and I’m on my way out. There’s too many changes without the thought of the employee. The mindset of uncapped commission is misleading. You’re first few months on the phone allstate will filter your calls to higher selling leads (determined by the zip code the customer types into the ivr) which would make you believe you’re in a position to make alot of money. Allstate also has a horrible marketing scheme to get the phones ringing, you have to constantly deal with customers being transferred and telling you that you called them when your in inbound sales. Marketing company’s (LCT, smart financial & click to calls) were about 58% of allstate calls and convert at around 11% but yet allstate holds you to 30% conversation for the month. Allstate has to find a better way of marketing and building its brand to drive people wanting its insurance instead of forcing unwanted customer calls from marketing companies. Allstate use to be a great job but at this current rate I wouldn’t advise anyone to allstate with the new ceo changes and pretty much all of leadership leaving allstate is an uphill climb back to the top but as of now it’s a slow fall and it’s still falling as I type.