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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      45% would recommend to a friend

      (11,523 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      37% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Senior management

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Jul 19, 2016

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get hired, 9.50 a hour which is better than the 7.25 I was making. Great place to get experience if your fresh starting out.

      Cons

      Very UNPROFESSIONAL, They will let anyone be managers as long as they show up. Make sure you SURVEYS are good(I can't stress this enough). You can work with any thing else as long as your surveys are good. A lot of petty drama. Other than that I would not recommend staying their longer than a year because, they do not offer raises but, it better than the job being shipped to another country.

      1.0
      Feb 4, 2016

      Alorica is absolutely the worst company to work for by far. I thought West was until Alorica bought West out!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros hahaha there are no pros to this company unless you like being pooh on the bottom of someone's shoes!!!!!!!!

      Cons

      They don't care about the employees. They would rather have a revolving door. Upper management lies and gives you BS answers. Alorica has taken benefits away from employees that have worked for the call center that was West (example PTO and medical benefits) Stay unemployed you will be much happier than working for the sight director (JS) and the company!

      1.0
      Jan 7, 2016

      WORST EMPLOYER I'VE EVER HAD

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      my coworkers are the best part of this job

      Cons

      Terrible communication, company is untrustworthy. Alorica upper management is tone deaf to their employees concerns. They just announced they are taking away any earned hours of PTO over 80 hrs effective January 1st. The announcement wasn't communicated until 12/31 so there wasn't an opportunity to take the time off before losing it. Many employees have filed a complaint with the NE Department of Labor.

      Viewing 34 - 36 of 11,523 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.