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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      44% would recommend to a friend

      (11,552 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,552 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Reviews by job title

      12K reviews
      2.0
      Mar 1, 2013

      forecasting,scheduling

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Companies offer opportunity to advance

      Cons

      Frequently lays off employees without notice

      2.0
      Feb 27, 2013

      Don't waste your time working for a company who treats you like an option

      Quality consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quality Consultant for AT&T contract ~ was able to work directly with contract employees. They were appreciative of our input. Trained the bottom performers with low scores on selected calls they handled and received a personal satisfaction by helping others reach goals

      Cons

      Agents were treated poorly ~ work force management team kept watch on codes agents used to take breaks and lunch and more times than you could imagine agents time was adjusted to meet requirements for client. Agents were treated unfairly and often let go because of personal conflicts. Overall don't expect to be treated as if your time and effort matters. You are an agent you are an option at this company. Very large turn over in employess.

      1.0
      Feb 23, 2013

      STAY AWAY !!!!!

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      a paycheck if you need it.

      Cons

      No Growth, No yearly performance reviews, No annual bonuses, High High Turnover and not just in the Call Centers specifically in Corporate Office. At will which means they will let you go for any reason. High amount of hours with comp time. Owner swears at his people.

      Viewing 11410 - 11412 of 11,552 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,857 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.