Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Alorica?

44% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from home was good" ((in 492 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 446 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 137 reviews)); "Great culture and company values" ((in 107 reviews)); "Good working environment and conditions" ((in 82 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 851 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 803 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 517 reviews)); "Poor training and they don't really train anyone how to fix the problems." ((in 348 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 282 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

Alorica reviews

3.0

44% would recommend to a friend

(11,552 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,552 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,552 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews

1.0

Jan 12, 2013

Former Sales Consultant

Former sales consultant

Recommend

CEO approval

Business Outlook

Pros

flex time. Co Workers are nice

Cons

be prepared that your last check will be minimum wage with no commissions paid even if you give notice. They have no loyalty to you at all and will fire 20-30 people just so the managements numbers will look good. Ghetto as hell offices and the leads are beat to death!!! i spent days calling on disconnected numbers! The top performers all cheat and (cherry pick) and management wont do a thing about it. AVOID AT ALL COST!!!!

1.0

Jan 11, 2013

They don't care about their employees in the least

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady pay, paid training, variety of shifts available.

Cons

Cold management, policies only apply to some, HIGH turnover rate. Absolutely no leeway for those with medical conditions. Management obviously favors some employees over others, and the attendance policy will not apply so strictly to those favored as opposed to others. I saw a girl fired for missing two days due to an emergency room visit and emergency medical procedure, same thing for another girl with heart condition, yet another woman who had a cold for a couple days got to keep her job.

2.0

Jan 10, 2013

Meh

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Cool Product. Outbound Calls. Flex Hours. Fun Co-workers.

Cons

Micromanagers. Pay. Goals set too high for ridiculously bad calling queues

Viewing 11425 - 11427 of 11,552 Reviews

Top companies for "Compensation and Benefits" near you

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Personnel Partners

3.7★Compensation & Benefits

Jobs at Alorica

Supervisor Warehouse Operations

Customer Service Representative

Customer Service Representative: Corpus Christi, TX $17

Customer Service Representative St Joseph, MO

Bilingual Customer Service Representative

Alorica

Alorica reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Former Sales Consultant

They don't care about their employees in the least

Meh

Top companies for "Compensation and Benefits" near you

Jobs at Alorica

Alorica reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Alorica

Alorica reviews FAQs