Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3398) , Customer Service Representative (CSR) (829) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from home is good" ((in 495 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 440 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 160 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 127 reviews)); "Great culture and company values" ((in 103 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 845 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 789 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 528 reviews)); "Training is horrible" ((in 329 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 290 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What Alorica locations have received the highest employee ratings?

Detroit , Jamaica , Fargo , Texas City , Cutler

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,523 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Jun 14, 2011

Finding correct answers for customers reguarding company policy and technical issues ambiguous.

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Every six months was given raise. This was 2 years ago but things change daily and not sure if this is still the same policy.

Cons

systems slow and unreliable when answers were found they still were not clear and precise, difficult to find information quickly

2.0

Jun 1, 2011

Organization was lacking.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

1. If you don't have any other opportunity it is a job where you might receive a check. 2. People with different backgrounds are present for future networking.

Cons

1. Company does not compensate employees adequately for knowledge and skill set. 2. Extremely disorganized. 3. Computer system and time card system needs to be overhauled. 4. Provide more efficient training. 4. Time off is not compensated accurately. 5. Easy to be dismissed if you accumulate points no matter the reason.

3.0

May 31, 2011

Ryla is an inconsistent company where employees fear for their jobs every day.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired, paid training.

Cons

No raises or bonuses. No help from supervisors. Too much work for too little pay.

Viewing 11494 - 11496 of 11,523 Reviews

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Jobs at Alorica

Inbound Customer Service Representative- Immediate Openings

Bilingual Customer Service Representative

Customer Service Representative Onsite

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Alorica

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Ratings by category

Ratings by demographic groups

Reviews by job title

Finding correct answers for customers reguarding company policy and technical issues ambiguous.

Organization was lacking.

Ryla is an inconsistent company where employees fear for their jobs every day.

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