Alorica reviews

3.0

45% would recommend to a friend

(11,523 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Jun 30, 2011

An emotional rollercoaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good reason to work at Ryla is it is a job and you are not on unemployment or your unemployment is about to run out.

Cons

There are too many cons to write but here are the most important. 1) You NEVER get paid on time, 2) If you do get paid, its never the right amount, 3) Management acts as though payroll inconsistencies are not significant issues, 4) People are never treated fairy or with respect 5) Management is under qualified. 6) Some projects enforce mandatory overtime but they try to word it differently 7) You never know if you will have a job due to the constant changes by this subpar company... to name a few

2.0
Jun 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, as long as you work 40 hours you can choose to work anytime M-F 8 - 8 on the outbound sales appointment program. Their idea of business casual can include halter tops and flip flops, very unprofessional dress so great if you prefer that look. Generally nice and helpful CO-WORKERS.

Cons

The management running the center manage by intimidation, threat and calling you slackers and losers - no personality and do not connect with the average worker. They like to make a show of being friendly and involved but I bet they couldn't name a fraction of the staff. The immediate managers mostly came through the ranks and are supportive and able to help you with any on the job issues. This company was bought out by Alorica last summer and the changes have been negative - a cut in paid time off, cut in commissions (now restored), cut in benefits as they only pay 25% of the premiums for high deductible health insurance. The bonus potential is much less than they lead you to believe - maybe 10 percent have maximun bonus and the rest are lucky to get $200-$400 a month. Raises are non-existant and if you meet all metrics maybe .25 an hour per year of service. They have decreased the pto significantly and new hires don't accrue pto nor get benefits for the first 90 days.

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Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.