Alorica reviews

3.0

45% would recommend to a friend

(11,523 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Mar 26, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a good feeling to have a job where you know you are helping people to accomplish something. Alorica could be a great place to work if everything ran alittle bit smoother and everyone would be on the same page. Alorica when it started in Fort Myers it was a close nit place and everyone looked out for everyone. It was great.

Cons

Management seems to think that they are better than everyone. they have their own little groups and act like they shouldnt be accountable to anyone at all. they pick and choose which rules to bend for which employees. they forget that employees do have lives outside of the office. Schedules are changed for people to attend school but not for single mothers or fathers with babysitting conflicts. A "shift bid" is used to decide who works what shift and all employees must pick and then are not even guarenteed that they will get the shift they need. management needs to change the way they handle things or they will continue to lose the respect of the people that work for them.

5.0
Mar 25, 2011
Recommend
CEO approval
Business Outlook

Pros

I enjoy being able to help people. I enjoy being able to talk to customers from all different places everyday.

Cons

Some of the calls can be stressful. Sometimes the it feels like the call cue is to high for to long.

2.0
Mar 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours at Alorica. Benefits for full time include sick pay, vacation pay, and 401K. Friendly employees for the most part.

Cons

Very oppressive workplace. Managers can make up whatever rules they want. No feeling of being a part of the company, just a feeling that it owns you. Numerous problems with following California Labor Code like many other companies. Extremely high employee turnover. Useless training.

Viewing 11503 - 11505 of 11,523 Reviews

Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.