Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      45% would recommend to a friend

      (11,523 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      37% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Senior management

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      4.0
      Mar 25, 2011

      Good starting place

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alorica offers good pay for what we do. It's a good starting place while working and going to school. Opportunities to try new projects are often available. There is a lot of room for growth and the willingness to help students out is great. There is constant growth and the incentives available are good. The work for performance bonuses are great because the employee is the one who can control if they get these bonuses.

      Cons

      The point system is weird rather than give points or take points there should be a better way to structure absenteeism and time off. There is a lot more emphasizes on what the clients need and how we as the employee should change to suit the customer's need, but there isn't as much emphasis on appreciating the employees who go out of their way to meet these needs.

      1.0
      Mar 25, 2011

      If you want to feel like "just a number" come work for Alorica

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the good side my check has never been wrong - mainly because I am salaried and don't hit a clock. I get a discount on some client programs.

      Cons

      As a line manager in this company it is an exercise in frustration. Executive management is COMPLETELY out of touch with what is going on in the centers and frankly don't care. Everyone on the front line are just numbers that they see on the bottom line. In-center management is not good either, no one gets any real training so if you are a decent agent and your boss likes you, you can get moved up but good luck being successful with no training on how to be a manager. If you are hourly they will get your pay check wrong regularly. The systems are so bad that it can take up to 10 minutes just to log in.

      Viewing 11506 - 11508 of 11,523 Reviews
      Related searches: Alorica jobs | Alorica salaries | Alorica benefits | Alorica interviews
      ReviewsAlorica reviews

      Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.