Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Alorica?

44% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3405) , Customer Service Representative (CSR) (834) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (180) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 460 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 132 reviews)); "Great culture and company values" ((in 110 reviews)); "Good working environment and perfect for someone that is new in BPO industry" ((in 88 reviews)); "great opportunities to advance knowledge and grow within company as long as you are prepared to work." ((in 85 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 863 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 794 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 519 reviews)); "Poor training and non stop calls" ((in 328 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 278 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

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Alorica

Alorica reviews

3.0

44% would recommend to a friend

(11,555 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Compensation and benefits

2.7

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Oct 14, 2011

Nice place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

better than retail at least

Cons

extreme quality control - suffocating shifts changed every 3 months low pay

3.0

Oct 12, 2011

It was an ok learning experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was an inbound contact center and always willing to let you work overtime if you wantd to

Cons

they will write you up for any and everything even if its not your fault.

2.0

Sep 26, 2011

Its a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

big company, you can try to move from department to department

Cons

no clear direction, poor communication.the left hand does not know what the right hand is doing.

Viewing 11515 - 11517 of 11,555 Reviews

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Customer Service - Work at Home $16/HR (Must live within 45 miles of Charleston WV)

Remote Healthcare Customer Service Representative

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