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      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      45% would recommend to a friend

      (11,544 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Reviews by job title

      12K reviews
      3.0
      Sep 10, 2010

      Great place for college students to work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alorica provided a great place to learn principles of customer service. It is a great place for college students to work.

      Cons

      The benefits, especially health benefits, were limited. The training was extensive, but the training rooms were small with poor climate control.

      4.0
      Mar 25, 2011

      Good starting place

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alorica offers good pay for what we do. It's a good starting place while working and going to school. Opportunities to try new projects are often available. There is a lot of room for growth and the willingness to help students out is great. There is constant growth and the incentives available are good. The work for performance bonuses are great because the employee is the one who can control if they get these bonuses.

      Cons

      The point system is weird rather than give points or take points there should be a better way to structure absenteeism and time off. There is a lot more emphasizes on what the clients need and how we as the employee should change to suit the customer's need, but there isn't as much emphasis on appreciating the employees who go out of their way to meet these needs.

      Viewing 11542 - 11544 of 11,544 Reviews
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      ReviewsAlorica reviews

      Glassdoor has 12,846 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.