Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Alorica?

44% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3403) , Customer Service Representative (CSR) (834) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"good work from home opportunitiy" ((in 490 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 456 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 129 reviews)); "Great culture and company values" ((in 100 reviews)); "great opportunities to advance knowledge and grow within company as long as you are prepared to work." ((in 88 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 853 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 786 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 518 reviews)); "Poor training and non stop calls" ((in 350 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 286 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

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Alorica

Alorica reviews

3.0

44% would recommend to a friend

(11,553 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Ratings by demographic groups

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Alorica has an employee rating of 3.0 out of 5 stars, based on 11,553 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews

2.0

Jul 1, 2018

Great Stepping stone to acquire experience

It help desk

Recommend

CEO approval

Business Outlook

Pros

Training for certain accounts helps individuals grow their technical abilities as well as soft skills

Cons

benefits are terrible; Almost like a scam to rip off employess

3.0

Jun 29, 2018

Alorica

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's always overtime available here.

Cons

The management is terrible to work with.

1.0

Jun 23, 2018

Unprofessional and sweat shop

Csm

Recommend

CEO approval

Business Outlook

Pros

There are no pros within this organization. only Cons.

Cons

This company management team are unprofessional and do not care about their employees. There is no team environment. Everyone makes the same wage and only a few carry the load while others mess around.

Viewing 148 - 150 of 11,553 Reviews

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Jobs at Alorica

Remote Healthcare Customer Service Representative

Remote Healthcare Advocate-Hawaii Only

Hawaii

View job

Remote Healthcare Customer Service Representative - Bilingual

Customer Service - Work at Home $16/HR (Must live within 45 miles of Charleston WV)

Customer Service Representative

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Great Stepping stone to acquire experience

Alorica

Unprofessional and sweat shop

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