Alorica reviews

3.0

44% would recommend to a friend

(11,555 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,555 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Feb 25, 2025

Company struggling

Recommend
CEO approval
Business Outlook

Pros

Alorica is a company at odds with itself. The pro is that this leads to their being opportunity to, at least from the it structure of the company, figure out new things.

Cons

The company has a big issue of the left and right hand not knowing what they're doing and a common internal phrase amongst management is "When are we going to run out of feet to shoot?" or "Did we just run out of feet to shoot?" They are not people focused, but are very "Company" focused, and are specifically trying to eye how to squeeze every dollar out of an industry that isn't conducive with paying people a livable wage.

2.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay, it’s pretty good to help get by, at least as a 21 year old with not too many expenses. The schedule I had was also pretty good, 7:00am to 3:30pm.

Cons

So first, this place has not been up to date in years. The systems take extremely long to load up, computers randomly stop working mid call all old equipment and desks. Top lady came in and said we were sitting in the same desks she was 30 years ago. My training was extended 2 weeks because our systems went down and we couldn’t do anything, all paid tho and easy money so I didn’t mind. Management seems like they don’t communicate that well to each other and there’s definitely some favoritism. You get one 30 minute lunch and 2 10 minute breaks. And they are scheduled at different times everyday. One day you could have lunch and then a break 30 minutes after, and then you’re on the phone for 3 hrs straight. It’s horrendous… Lots of micromanaging. Every single thing needs to be told to a manager and your manager is watching every single thing that you do. Like honestly if you need some money i recommend just doing the training and maybe try to switch clients right before the training ends because after training it goes very downhill.

Viewing 205 - 207 of 11,555 Reviews

Glassdoor has 12,862 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.