Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Alorica

      Engaged Employer

      Alorica reviews

      3.0

      45% would recommend to a friend

      (11,523 total reviews)
      avatar

      Mike Clifton and Max Schwendner

      58% approve of CEO

      37% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Senior management

      Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      May 7, 2018

      Be Aware

      Work from home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, 30 minutes increment shifts

      Cons

      While you are trying to do your job this company constantly has people call in harassing you with fake calls. The managers and the clients call in harassing you trying to basically make sure your handling the calls properly and I understand that but there way of going about it is ridiculous and it’s obvious that it is them harassing you. I have never worked for a work from home job where this is there way of monitoring there calls. It is not worth the headache or the minimum wage that they pay. This is company is horrible don’t work here!

      1.0
      Jan 23, 2018

      Shady company! Lies to employee’s and Their clients!!!

      Customer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime incentives on top of your overtime base pay from the clients. You also get a bonus from the company from doing well so you can earn up to 3-4 dollars more each check per hour.

      Cons

      This place has horrible management that only care about making the company look good. They DO NOT CARE about their clients policies or procedures!!! They will not report any misconduct that made THE CLIENTS BRAND look bad in order to avoid having to pay the client any fees!!! This company is extremely dishonest! They keep employees who give absolute horrible customer service and lie about how much staffing they have in order to keep the head count of what the client wants. The client from Las Vegas are already pulling out from alorica because they can not be professionals in their job that they were contracted to do. People steal time from the company, there are many fraud cases that happen and this company lies about promoting their agents. I’m 100% glad I left this job and actually was blessed to find an actual professional job that has core values.

      5.0
      Oct 16, 2017

      Work at Home Rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work in PJ's & socks all day long, work from the comfort of your own home office, SUPER FLEXIBLE hours, schedule your own hours as needed, no boss hovering over your desk, friendly support staff, no shoes required, no make-up & hair worries, no wear and tear of vehicle, no weekly gas expense, no weekly lunch expense & no dry cleaning or ironing expense.

      Cons

      There are not any Cons to working from Home. It is ALL a plus!!!!

      Viewing 22 - 24 of 11,523 Reviews
      Related searches: Alorica jobs | Alorica salaries | Alorica benefits | Alorica interviews
      ReviewsAlorica reviews

      Glassdoor has 12,821 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.