AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
4.0
Oct 9, 2023

Management

Recommend
CEO approval
Business Outlook

Pros

Training and great work environment

Cons

Poor management and poor communication

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AmTrust Response
2y
Thank you for your valuable feedback. We appreciate you sharing your experience and wish you nothing but the best in the future.
1.0
Sep 30, 2023

Stay Away

Recommend
CEO approval
Business Outlook

Pros

lots of paid holidays and time off

Cons

everything except for paid holidays. you will be micromanaged, held to unachievable standards, bombarded with spreadsheets that need updated, bombarded with new claims up to 12new per week, they never pay anyone the same and some people are making $20,000 less than their counterparts in the same position, the technology never works and will consistently be down, you can never get an answer from AEC or IT if you need help, upper management is absolutely clueless and truly do not care about you as an employee. they hired remote workers but are now forcing people back to the office. run fast and do not work here.

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AmTrust Response
2y
Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
5.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

AmTrust allows their employees to grow as people as well as professionals. They want creative minds and look for suggestions from their workers. Managers are always there for you and your team feels more like a family.

Cons

Only thing I can think of is the lack of schedule flexibility. AmTrust is pretty firm on employees working full time in office. Depending on where you live and how far you are from the office, it could be hard to travel all week and look forward to driving into work everyday. I struggle with keeping my energy levels up because of this.

avatar
AmTrust Response
2y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
Viewing 313 - 315 of 880 Reviews

Glassdoor has 1,441 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.