AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
5.0
Sep 21, 2023

Flexible

Recommend
CEO approval
Business Outlook

Pros

Upper management is flexible Good pay Great benefits

Cons

Hybrid type of schedule, 3 times per week required

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AmTrust Response
2y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
4.0
Sep 12, 2023

——-

Recommend
CEO approval
Business Outlook

Pros

Family oriented. Laid back environment. Supervisors don’t micromanage. The days go by quickly

Cons

Fast paced atmosphere. Should not apply if you are unable to work large workloads. Located downtown Chicago so can be a lengthy commute depending where you’re coming from

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AmTrust Response
2y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
4.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

* Hybrid Schedule Available for most staff * Number of Holiday / PTO days per year is average; acceptable but could be higher. * Progressive / Inclusive company that welcomes and accepts individuals [LGBT, POC, Disabled / Handicapped Individuals, etc] * Management focuses on promoting within company before outside sources. * Great office location; near FrontRunner stop, bus routes, Jordan River trail / bike access, and many restaurants within 1-2 miles. * Office perks; Gym access, Pickleball Courts

Cons

* Full Remote positions unavailable at this location, at this time. * High Volume, Fast Paced environment. If you are unable to keep up with high demands / volume / queue, I would consider if this role is a good fit. I enjoy what I do and find it manageable, but it's not for everyone. * Short Staffed; Great customer service is something the company strives for, and I believe a majority of the employees want to provide that to our clients. However, with the combination of high volume, processing instructions, and low staff, the quality of handling the claims will go down. * Pay Rate; In short, AmTrust is a multi-billion-dollar company. The pay is decent for our area / location, but with increased demand in volume, it would be nice to ensure workers are provided an increase in wages. Or at the very least, possible a bonus structure. NOTE: I still have not been here a full year, so I am unsure how the annual review process will be handled.

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AmTrust Response
2y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
Viewing 319 - 321 of 880 Reviews

Glassdoor has 1,441 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.