AmTrust reviews

3.8

68% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

70% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
Sep 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Holiday time and PTO time

Cons

This place comes off as decent and that they care about their people, but they don't. It's all about the bottom line no matter how miserable their people are. The managers (not Supervisors) lie and change dates on your request emails to make it look like you sent it to them on a different day just so they can hide the fact that they didn't do their job in a timely manner. That seems illegal to me. I have no faith in management at this point and am biding my time until I can leave.

1.0
Oct 24, 2017

Worst place to work

Recommend
CEO approval
Business Outlook

Pros

Hard workers at mid level down. Good benefits. If you are Jewish you will get preferential treatment.

Cons

Leaders are egotistical and live in ivory towers (have separate lunch rooms and meeting rooms -I am not joking), work life balance is horrible, little recognition, poor integrity, lack of structured training/job objectives/feedback. It’s a company that is so backwards that it can’t recognize or keep good talent. Our department has no clue what is beyond the next week. No vision.

avatar
AmTrust Response
8y
Thank you for your feedback. At AmTrust we make it a priority to have open and honest conversations with each other and that’s why everyone on our Marketing team has my personal cell number and knows they can reach out to me at any time with questions or problems, no matter how small. Our entrepreneurial spirit is a key to AmTrust’s success and as we’re building the marketing function each member of our diverse team is learning every day, plans are changing in real time and we’re all working together to make this a success. Plans will change as we adapt to evolving challenges, but whatever direction we’re going, we’ll succeed or fail as a team, working together. Michael Lebor – CMO, AmTrust Financial
1.0
Jun 13, 2017

Too Many Problems

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The downtown location is pretty nice. The coworkers make working there enjoyable. They have free parking and give money for simple health programs.

Cons

First things first, it is easy to pile on to AmTrust. I hope this review helps management fix some issues. The security hole mentioned in an earlier review totally exists. There is a massive database that contains very sensitive information that anyone can access because of a major issue, which they try to hide instead of trying to fix. Some people here seem to have gotten promoted from nepotism or from outlasting people that have quit. So there are a lot of managers that should not be managing. Therefore there does not seem to be a coherent plan and every team just does whatever they want. If 2 teams have an issue, you are just at an impasse and no management will step in. It is extremely easy to hide in plain sight. Meaning their workforce is two or three times larger than it needs to be. So more than half the people working there either invent work for themselves or just grind the day doing nothing.

Viewing 43 - 45 of 877 Reviews

Glassdoor has 1,437 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.