AmTrust reviews

3.8

68% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

70% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Everyone at AmTrust is pretending to work. At any given time half of the company will not be contributing to anything. Another quarter of the employees will be actively performing tasks incorrectly, which ends up being measurably worse than doing nothing at all.

Cons

The employees. Practically every single person that works at AmTrust is dumb. Every single task is handled by a few dozen of the company's best employees. Also, the information security is atrocious. Literally any developer can look up all employee and customer information. If you work at AmTrust, developers can lookup your information (passwords, credit cards, SSNs). If you have done business with Amtrust, developers can lookup your information (passwords, credit cards, SSNs).

avatar
AmTrust Response
9y
AmTrust is dedicated to protecting all employee and customer data. We have company policies that identify what data needs to be protected and specify the procedures for proper security. Feedback is important to us, for further discussion please contact us at AmTrustCareers@amtrustgroup.com.
2.0
Apr 30, 2017

Decent pay but broken organizational structure (IT)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. Great work life balance.

Cons

-There are very few well-though out processes at Amtrust. -Too few mid-level managers that are managing too many product teams. --Most of mid-level management is populated by programmers who are under-resourced and are just moving from one fire to the other. --There is no vision regarding what direction a product should go, bugs repeatedly reappear, and developers are left to fend for themselves as mid-level management has no bandwidth to institute training, process, or direction on how to solve basic problems. -Most tasks could easily be automated if well-thought out processes existed. It kind of saps morale when one realizes ones talents are needlessly being devoted to unnecessary repetitive tasks. -The organizational structure of the company outside my department (and even to a degree inside my department) is a mystery to me.

2.0
Jan 2, 2017

Think hard before taking a job at AmTrust Cleveland

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many nice co-workers, Nice location with a lot of parking options nearby, including a parking structure attached to the building. In the department I was in, salaries were very competitive.

Cons

Unfortunately, even the best salaries cannot make up for the toxic work environment. Human Resources caters to immature and unprofessional employees who constantly complain about co-workers, supervisors and managers, which just reinforces and escalates that behavior. The company is growing too fast through acquisition after acquisition with very unrealistic expectations about the time it should take IT and related departments to assimilate the acquired business into AmTrust's system. Much of the "senior" management team is relatively young, and seem to believe that walking into a meeting and screaming at people will get things done. Is it a Workers Comp company, or a P&C company, or a warranty company?? This is an organization that needs to decide what it wants to be and learn how to do it right.

Viewing 46 - 48 of 877 Reviews

Glassdoor has 1,437 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.