AmTrust reviews

3.8

68% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

70% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
2.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

AmTrust is probably a good place to build a year or two of experience before getting a new job with higher pay at a more organized company. AmTrust is perfectly content with hiring developers with no skills and no experience and then assigning them to run the show on huge projects that would be a significant challenge even for the most seasoned developer. This operational "strategy" does yield some interesting opportunities for n00bs looking to build the old resume and learn a few things. Therefore, I can sincerely recommend this company for total n00bs. Also, since there are no code reviews, standards, etc. at AmTrust, this is a great place for subpar developers, slackers, and jaded dinosaurs to come and collect dust and paychecks with minimal fear of being exposed for what they are. So if you fall into any of those categories, definitely give this company a try as well. I will say that I did enjoy the companionship of most of the people with whom I worked at AmTrust and had some good times at the water cooler, going out for lunch, etc. I can't say that for every job I have had, so I'll mark that as a positive. I worked a reasonable 9-5 schedule pretty much every day, as I figured out after a year that working extra hard does not get you anywhere here, especially if you are not part of the post-work drinking crowd.

Cons

AmTrust is truly a "fly by the seat of your pants" organization, and this reality pervades all aspects of working as a developer at this company. Forget TDD, code reviews, unit testing, best practices, standards, conventions, etc. Throw all of that useless tripe out the window, for programming at AmTrust is all about bending over and taking it from the business on a daily basis while vomiting spaghetti code at ill-conceived intervals known as deadlines. Operating in this fashion is truly demoralizing if you care about the quality of your work. Projects are directed by "Business Analysts," which is, in many cases, quite the misnomer given the lack of analytical capability and business knowledge demonstrated by the holders of this title. So, in addition to coping with unrealistic deadlines, developers [who are usually n00bs] are expected to architect complicated systems from scratch as project requirements are presented in a piecemeal fashion by "Business Analysts." And the icing on the cake is that these requirements are often completely wrong or misleading and subject to sudden and inexplicable change. The end result is that the whole entire development process at AmTrust is a ludicrous proposition that could only seem realistic to a bean counter somewhere on the executive floor. As evinced by the rhetoric spewed by the CIO in one of the yearly IT peptalks, this is exactly the case. IT at AmTrust is all about keeping costs as low as possible while producing enough functioning infrastructure and software to prevent the entire company from going up in flames. The result is a disastrous codebase that induces feelings of panic, hysteria, and clinical depression in even the few battle-hardened senior developers who somehow work at this company in a sea of n00bs and hopelessly clueless BAs. Finally, there appears to be no hope of career advancement at AmTrust for most workers. Managers may dangle a carrot here and there, but when the winds of the business change direction, they are powerless and you may find yourself right back where you started on day one. Your best bet for a real promotion here is to be a blood relative of the CIO or a friend of a high-level executive.

1.0
Dec 16, 2014
Recommend
CEO approval
Business Outlook

Pros

There really isn't anything you can say that would be a positive. They can be flexible with time off. The benefits offered are decent.

Cons

If you are not in the right group you won't go far. It is a very backstabbing environment. NO personal growth. NO career path or training. The values seem to be, how much the employees can make us with the company giving back as little as they can to their employees. Which leads to being under paid, appreciated, valued or even given any respect. To answer "Absolutely Awful" posted on 12/10/14. "You do not need 200 people to handle an influx of 10 bug tickets per day." The reason for that is a deal Amtrust has with the city to get breaks. They promised so many jobs over a certain period. I have had a co-worker tell me there are a lot of people sitting around looking for some work. As long as Amtrust is receiving their breaks from the city they do not care who is doing what. That is just the nature of the beast. Never believe the company has your best interest at heart.

1.0
Dec 1, 2021

Subpar for employees

Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, located downtown, lots of PTO and holidays off

Cons

Toxic environment, Management only cares about numbers, hard to move up in the company, very low wages for how much work needs to be done, mandatory OT, Audit department grew quickly and did not handle the growth well, very minimal training for auditors even when training is requested by employees.

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AmTrust Response
4y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We wish you all the best in your future.
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