AmTrust reviews

3.8

68% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

70% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
Jul 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Downtown location, if you like that. Free parking at Muni Lot. Free nurse practitioner on site; free flu shots; wellness benefits/reimbursement program. Casual dress. Vacation, sick time, personal days all combined into one category - Paid Time Off (PTO) - about 18-20 total days; Holidays include some bank holidays. Work from home available, but policy not consistent between departments.

Cons

No training; no career development. Company hires managers with no management experience and some with no degree. Hires employees from outside instead of looking within. HR doesn't know the first thing about how to keep good employees. If you resign, they do nothing to try to keep you. Therefore, employees are worthless to them. Complaints are ignored. Employees must use noise-cancelling headphones to get any work done. Extremely small workstations set end-to-end; absolutely no privacy; old chairs, most of them broken and extremely uncomfortable for extended periods of sitting. Some managers don't know how to manage large departments. Communication non-existent, hostile, or severely lacking between departments, management and employees. Best practices not communicated or non-existent. Standards for development and testing are lacking or missing entirely. Many new hires do not know the first thing about IT. Experienced, skilled and knowledgeable employees leave after only one or two years; no incentives provided to stay. Pay not at market rates for quality experienced and skilled employees. Medical benefits could be hugely better for a Fortune 500 company. Policies not consistent among departments (i.e. some have more work-from-home ability than others.) Extremely low morale in some departments.

1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Good stepping point if you're fresh out of college... you should leave as soon as you get hired though and get an actual, resume building job.

Cons

It's a joke at this point to work there. They're trying to put out "promotional videos" to clean up the face of AmTrust (aka the reviews on here are way too true and they're trying to sweep it under the rug). Management doesn't have training to handle some of the situations they're put in which leads to poor direction given out to their employees. Training is promised, but maybe delivered 6 months later... if not at all. Raises are little to none. (But there's somehow enough for a 10k prize for the "next big thing" an employee can come up with?) Promotions are promised but dragged out or not actually given. Constant favoritism happens, causing tensions and drama reminiscent of high school cliques. Which then causes not a lot of actual work to be done.

1.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Pro: Salary. Easy transition from contract to hire, good compensation.

Cons

Absolutely every element outside of salary. Interviewed for and accepted a position that I would still one day like to have.. however every one of my teammates and I were hired based on skills and qualifications that we have yet to utilize, expected to perform job requirements that we were not hired to do, no accountability, no communication, those in leadership might as well still be in highschool. when asking a manager for permission to go directly to another team's lead for further instruction working to close a project, I was told "no just don't, i'm not speaking to that person right now so forget about it" therefore project sits while the ladies bicker. ridiculous. i promise that anything you are hired in to do, you will not be doing while working at amtrust.

Viewing 55 - 57 of 877 Reviews

Glassdoor has 1,437 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.