AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
1.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Great location, decent benefits, they hire good people

Cons

This is just a horrible place to work. My experiences here have been nothing short of awful. I was hired for one job, but then given another. There is rampant NEPOTISM at the top and bottom. There are massive LAYOFFS going on all the time. The atmosphere is TOXIC. All of the good reviews at the top are written by a team of people attempting to make AmTrust look better than it is. RUN AWAY!

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AmTrust Response
7y
Thank you for taking the time to leave a review. Like many organizations focused on continued growth, we are making operational changes in order to build on our strengths for the future. We recognize how challenging change can be, but we are committed to ensuring a successful transition for all of our employees. We value all feedback, so if you have further concerns to address please reach out to us. Thank you again and we wish you all the best in your future.
1.0
Apr 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Paid leave is pretty decent.

Cons

Poor managemnt, unnecessary reporting guidelines, no training, extremely heavy workload, archaic computers, unrealistic expectations and no job security.

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AmTrust Response
7y
Thank you for sharing your feedback. We are dedicated to ensuring our employees have a positive experience at AmTrust and as a fast-growing company, we strive to make continuous improvements to our processes. Thank you again and we wish you all the best in your future.
1.0
Apr 7, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO Benefits are decent Allows work for home for some of the employees Running out of positive things to say

Cons

Restructuring is a fancy word for layoffs, placing employees in alternative positions, and moving employees to new supervisors The company didn’t have an HR department. They had an anti human resource department System is outdated by 25 years Upper management in some regions can be ruthless Open floor plan with no cubicles or walls or privacy. It’s a call center Soul sucking job dehumanizes it’s employees Morale is declining Lack of communication Branch managers and supervisors leave Lack of job security No work life balance Work will spill into your personal life and weekends Unrealistic expectations No support or tools Everyone at that company is planning on quitting Lack of diversity in upper management Gender bias

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AmTrust Response
7y
Thank you for your feedback. We are committed to transparency -- providing information as it becomes available. AmTrust Forward is a targeted approach to simplifying and strengthening the organization. We continue to take action on initiatives across our organization that will help us do business more efficiently, cost-effectively and competitively. We are committed to implementing industry best practices that make our processes simpler and easier and allow us to focus on what we do best. Thank you again and we wish you all the best in your future.
Viewing 622 - 624 of 882 Reviews

Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.