AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
4.0
Apr 27, 2018

Claims Adjuster

Recommend
CEO approval
Business Outlook

Pros

Good people, manageable claim count,

Cons

The System can be difficult/limiting.

5.0
Apr 26, 2018

Blend of Startup and Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upward mobility is quicker than in most large companies, and personal relationships with C level execs is what will keep me here until further notice. I feel like AmTrust is a company full of doors that you can gain the key to if you work hard. Since we are considered young in our industry, it is a great experience working alongside founders as well. I currently work under the CMO who has built an enterprise level team in the past two years and has had many changes implemented throughout the company. Our team is very tight-knit and really respects one another like a family, and we enjoy each other quite well. We have only lost 1 person due to location, and 1 person due to their performance in 2 years. If you prove yourself, the company and the CMO are both EAGER to promote you and give you more responsibilities. I've had many more opportunities here than I would have had anywhere else. You just need to be respectful of the corporate environment, and work hard. It is a large organization, and many people do not know how to work without being respectful cross-department. I reference this company that operates as a corporation with the essence of a startup because it isn't a giant corporation like a Google that is littered with riffraff employees that will allow you to go under the radar. Also, being a large corporation, change takes a bit of time and people become impatient, but realistically it moves faster than average. Everything is obvious here because effort and results are measurable and we do not have 100s of people doing the same thing. I like this environment because it is not a "clock-in, clock-out" type of corporation where your every move and deliverable is overly analyzed. If you are a great at what you do, you are uplifted and encouraged. If an AmTrust exec is taking their time to look over your shoulder, you most likely gave them a few reasons to, because it's never been the MO in my multiple years here. AmTrust is what you make of it. If you want to sit back while it grows, you’re left behind. If you take initiative, there are rewards in many forms. The company is willing to pivot and change when needed. Working well is more important than upholding a failing legacy, which is great considering our conservative industry. I currently work under the CMO who has built an enterprise level team in the past two years and has had a lot of changes implemented throughout the company. I have had a very different experience than the 1 person who has been fired in the team in 2 years (and one person who left due to location). If you prove yourself, the company and the CMO are both EAGER to promote you and give you more responsibilities. I've had many more opportunities here than I would have had anywhere else. You just need to be respectful of the corporate environment, and work hard. I reference this company as a startup because it isn't a giant corporation like a Google that is littered with riffraff employees that will allow you to go under the radar. Everything is very obvious here because effort and results are measurable. I like this environment because it's not a "clock-in, clock-out" type of corporation where your every move and deliverable is overly analysed. If you're a great at what you do, you're uplifted and encouraged. If an AmTrust exec is taking their time to look over your shoulder, you most likely gave them a few reasons to, because it's never been the MO in my multiple years here.

Cons

The company grew massively in a short amount of time. There are some growing pains and there are some uncharted territories. If you want the easy route in work, go find somewhere perfectly stagnant. If you want to be a self-starter, entrepreneur, and a pioneer the company will support you when you take the extra step to help create a structure in your position. The company hasn't plateaued so resilience and growth is mandatory. The growth is a good thing but can be overwhelming to those that want to go on auto-pilot. It is a fast moving train and you tend to see people who were overly ambitious on their skill set and work ethics during their interviews fade out of the organization, even though I find the company overly patient with dead weight on occasion. Could there be a perfect path for everyone established on their first day, sure, could the company already have certain things in place that may make things smoother or easier, sure, but nothing isn’t doable and you’re not set up to fail.

1.0
Apr 16, 2018

Beware!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot for the life of me come up with a single Pro for this company.

Cons

Friends/Family are in upper management position and NOT because they are even remotely knowledgeable about the positions they hold. There are no pathways to promotions, it is an EXTREMELY unprofessional environment and hardly ANY women in management unless they are related or friends with one of the men. The company laid off approx. 100 people once the Tax credits given to them by the City of Cleveland ended.

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