AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
4.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Was able to use the bleeding edge technology, and obtained some of the best experience of my career. I believe that I was lucky because manager I directly reported to was amazing, as was the team I worked with. There was no qualms with spending money on getting tools that help us better support the environments, which is a rarity. They had a fairly lax policy on dress code, so wearing tennis shoes and jeans were acceptable. The Cleveland office was close to a ton of food, medical and other benefits were very good, and IT was able to expense a portion of their cell phone bill. There were bonuses occasionally as well, which was a nice surprise.

Cons

Only received $60 for parking per month, where parking is normally in excess of$150 per month (I personally hate having to pay for work, gas excluded). It's really easy to get stagnant, and IT teams were not well organized with their projects and tasks. My team specifically had a lot of "I want it I want it" attitude, where if one individual was working on a project, someone else would want to take it instead of working together. Managers on other teams were just plain impossible to work with, and routinely went out of their way to try and throw someone under the bus. When you're on a Tier 3 team, there is literally NO career path (I.E. Engineering for Voice, Security, Network, and Server Engineering). There is no way to move through the ranks and managers seemingly never promote from within, so what ever position you accept you are basically stuck with until you leave (or so it seems). While there were bonuses provided, there was no formal policy on it. You would sort of just get surprised one day from your manager saying "Oh by the way, you're getting a bonus". This is nice, but I would like to see both salary increase and bonuses formalized in the performance review processes.

avatar
AmTrust Response
8y
Thank you for your candid feedback. We’re glad to hear that your experience at AmTrust was beneficial to you and your department. Individual performance and skills are used to determine career advancement opportunities. AmTrust recruits and selects the best-qualified talent to fill positions at all locations. All hiring activities comply with appropriate local, state, and federal laws and the Company’s Equal Employment Opportunity Policies. We appreciate your feedback and for further discussion, please contact us at AmTrustCareers@amtrustgroup.com.
3.0
Oct 10, 2017

Great PTO, but that's it!

Recommend
CEO approval
Business Outlook

Pros

The company has a good amount of PTO then we were given several discretionary days as well. They allow work from home but only after a year and jumping through some hoops

Cons

Very restrictive work environment and antiquated. 30 minute lunch hour, 40 hour work week when most companies have pared down to 35 or 37.5, leaving no time to take care of doctor appointments or minor errands. Not much work life balance. Upper level management micromanage employees. I sat at my desk as a new employee for a month with no work or no files. When I asked for work there was nothing that could be given until upper management said so.

5.0
Oct 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Joining the AmTrust team was the best career move I’ve made so far. The “entrepreneurial spirit” is evident in the culture. I was given tools to do my job effectively and have been able to form my job into what I want it to be. My manager is a tremendous leader, giving me just the right amount of guidance and mentoring, but never micromanaging. The atmosphere around the office is fun, but we all work hard and take a lot of pride in the work we do. It truly feels like a work family. I look forward to seeing everyone each day. Working downtown is awesome. CLE has so much to offer and AmTrust is right in the heart of it. I’m very happy to be at AmTrust, where the work I’m doing is meaningful and I feel appreciated.

Cons

Can’t think of any!

Viewing 700 - 702 of 880 Reviews

Glassdoor has 1,441 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.