AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
4.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Was able to use the bleeding edge technology, and obtained some of the best experience of my career. I believe that I was lucky because manager I directly reported to was amazing, as was the team I worked with. There was no qualms with spending money on getting tools that help us better support the environments, which is a rarity. They had a fairly lax policy on dress code, so wearing tennis shoes and jeans were acceptable. The Cleveland office was close to a ton of food, medical and other benefits were very good, and IT was able to expense a portion of their cell phone bill. There were bonuses occasionally as well, which was a nice surprise.

Cons

Only received $60 for parking per month, where parking is normally in excess of$150 per month (I personally hate having to pay for work, gas excluded). It's really easy to get stagnant, and IT teams were not well organized with their projects and tasks. My team specifically had a lot of "I want it I want it" attitude, where if one individual was working on a project, someone else would want to take it instead of working together. Managers on other teams were just plain impossible to work with, and routinely went out of their way to try and throw someone under the bus. When you're on a Tier 3 team, there is literally NO career path (I.E. Engineering for Voice, Security, Network, and Server Engineering). There is no way to move through the ranks and managers seemingly never promote from within, so what ever position you accept you are basically stuck with until you leave (or so it seems). While there were bonuses provided, there was no formal policy on it. You would sort of just get surprised one day from your manager saying "Oh by the way, you're getting a bonus". This is nice, but I would like to see both salary increase and bonuses formalized in the performance review processes.

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AmTrust Response
8y
Thank you for your candid feedback. We’re glad to hear that your experience at AmTrust was beneficial to you and your department. Individual performance and skills are used to determine career advancement opportunities. AmTrust recruits and selects the best-qualified talent to fill positions at all locations. All hiring activities comply with appropriate local, state, and federal laws and the Company’s Equal Employment Opportunity Policies. We appreciate your feedback and for further discussion, please contact us at AmTrustCareers@amtrustgroup.com.
5.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

They love their employees, take care of us, spoil us, and have good practices in place for quality management, at least on the IT side. I've never felt so valued by a corporation and appreciated by my immediate boss and the 3 levels above him.

Cons

Waiting for an elevator up at 8:30 in the morning or an elevator down at 5:00 in the afternoon. It is difficult to work for a company that implements processes and standards without the input of the people directly affected by and using the system. It creates a divide in the work atmosphere.

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AmTrust Response
8y
Thank you for the review and your continued work here at AmTrust. Our goal as an organization is to make sure every employee at AmTrust feels valued the way you do so we are glad to hear about your experience. Your feedback is much appreciated and we look forward to continuing to invest in you!
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Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.