AmTrust reviews

3.8

67% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
1.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

A lot of upper management as little to no previous experience, so you can spout out best practices or things that work elsewhere and seem like a genius.

Cons

There are managers with no business in their positions, but are there because of relations with executives. There are groups with a lot of functional crossover which cause headaches and overall strategy to go into different directions. This tends to be the inexperienced or managers that want to keep things the same as they have been in the past versus the innovators. There are some managers that don't show up either at all or to pertinent meetings. There are others that have too many meetings, many of which seem useless. There are many people that do not work, not because they do not want to, but because they are not managed properly. There are also people that need to go to other managers or have to invite themselves to meetings to get direction and find out what is going on. Basically the organization structure does not adhere to industry standards. Management seems to think that it is something that keeps them elite compared to their competition, but in reality it creates more work and to bring someone off the street can be painful.

2.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

None really, this is a punch-in/punch-out type company to work for (so I guess not having to work more that the required 40 hours can be seen as a pro so many). Apathy is a common trait seen across all employees.

Cons

AmTrust acquired a company I was with and offered most of us positions. Same pay, worse benefits (less coverage for higher premiums) and a severe cut to vacation days. There was also a pay freeze with our former company that AmTrust is carrying on with us meaning that it has been 2 years without raises for us workers (despite the fact that public transit costs continue to rise every 6 months and most of us take public transit to work). After 6 months of acquiring us, they have yet to give us back simple things that the former company cut to save money: forks/spoons/knives in cafeteria, hand soap in cafeteria/breakroom, offering professional development classes, fixing broken microwaves in the building. HR is difficult to research. You receive an automatic reply that they get asked a lot of questions so they may not have time to answer you. You need to ask your manager to contact them in order to ask a simply question. They also have you clock in and then out whenever you are at your desk (instead of the trust based system of logging your hours). There is overall very little trust between the company and its employees. There is no chance for career growth or development as they seem to hire all levels of management from outside the company.

3.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

There are a lot of smart people working on my team from which I learn a lot everyday. While I read a lot of negative reviews about AmTrust - I feel that AmTrust is not much different than other places. It is a good place to start - it probably is a good place to come back to with a lot of experience and I've seen exceptional people advance from within.

Cons

I don't see many wrong things about this place - it is a place to work! I am glad Cleveland has a big insurer like AmTrust - God knows it needs more places like it.

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Glassdoor has 1,435 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.