AmTrust reviews

3.8

67% would recommend to a friend

(878 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

878 reviews
1.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Potential for career growth in theory, given the company's scale and resources.

Cons

- Toxic management style that fostered fear and discouraged open communication. - Small mistakes magnified without recognition of core work successfully completed. - Lack of proper training and support for complex assignments, leading to inevitable errors. - Excessive internal communication demands (20-30 communications per week), creating unnecessary stress. - Upper management was entirely unaware of ongoing issues, showing a critical lack of oversight. - No checks and balances—direct manager’s word taken at face value without verifying facts or employee input. - Expressed concerns about burnout were ignored, and no steps were taken to alleviate workload or stress. - Termination without prior warnings, disregarding the broader toxic work environment contributing to mistakes.

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AmTrust Response
1y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
4.0
Nov 26, 2024

Great place to work

Recommend
CEO approval
Business Outlook

Pros

My team and management are wonderful. I have never worked in the insurance industry so there is a big learning curve. I am learning a lot and there is a great work life balance!

Cons

No cons! Great place to work.

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AmTrust Response
1y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
5.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great managers, great coworkers, lots of flexibility and support.

Cons

Slow moving to change and communication is lacking when things do finally change.

avatar
AmTrust Response
1y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
Viewing 190 - 192 of 878 Reviews

Glassdoor has 1,439 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.