AmaWaterways reviews

2.8

28% would recommend to a friend

(64 total reviews)

39% positive business outlook

AmaWaterways has an employee rating of 2.8 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AmaWaterways employee rating is 22% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

64 reviews
3.0
May 5, 2016

River Cruise Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Co-workers. Good perks. Nice office environment.

Cons

Management needs improvement. More training needed for employees.

3.0
Apr 22, 2016

Pro's and Con's

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and a lot of talented people. It is fantastic to work for a product that really cares about it's customers. Customers rave about Ama because it does go above and beyond for it's customers. Ama has a good amount of hard working talented people within the company. Doesn't micro-mange their employees but was starting to on my way out.

Cons

Socially the most difficult job I have ever worked at. I had managers tell me and my friends in year end reviews that we needed to be more social and how we fit in socially with the company would effect our overall success at the company (which is illegal but it happened). If you are rich or very good looking you will be fine. If you are weird, different, or not a knock out it will be a tougher path for you at Ama. Not enough growth. If you want to work in reservations you will work there for years before you are taken off the phones. Management is always asking you to be professional but employees follow by example. I heard inappropriate things from middle management and one in particular has a hard time controlling his emotions. You never know what you are going to get. Finally, they are so focused on the customer and give so much money away to keep them happy they have to make it up somewhere right? Right! So as employees whether on the boats or off they all tend to make less than other companies.

4.0
Mar 4, 2016

Rivercruise Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great executive team and product.

Cons

Middle management/supervisors have much room for improvement in terms of training and directing activities. Little data analysis can be done because there was a lack of tracking information.

Viewing 61 - 63 of 64 Reviews

Glassdoor has 74 AmaWaterways reviews submitted anonymously by AmaWaterways employees. Read employee reviews and ratings on Glassdoor to decide if AmaWaterways is right for you.