Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
5.0
Apr 19, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Good to work and have a great environment.

Cons

Career growth may take a bit time if you aren't much focused in your time.

3.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

easy work, friendly staff experience

Cons

long hours, pay low, competative

5.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Employee benefits are more . Many leaves can be taken

Cons

Irregular shift and night shifts it depends on the person

Viewing 34 - 36 of 58 Reviews

Glassdoor has 251,986 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.