Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
3.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

lots of available hours if wanted

Cons

lack of community, no career options

5.0
Jul 15, 2021

Job experience

Recommend
CEO approval
Business Outlook

Pros

Good environment to be worked in

Cons

Nothing much upto my experience

Viewing 37 - 39 of 58 Reviews

Glassdoor has 251,976 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.