Amazon Customer Support reviews

3.1

37% would recommend to a friend

(58 total reviews)
avatar

Andrew Jassy

43% approve of CEO

39% positive business outlook

Customer Support employees have rated Amazon with 3.1 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

58 reviews
5.0
Apr 30, 2021

Very good company

Recommend
CEO approval
Business Outlook

Pros

Employee well being Excellent work culture Good training and workshops

Cons

No cons at all of amazon

3.0
Feb 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Free snacks, clean environment, lots of coffee, ability to learn more, parking near building

Cons

Not conducive to moving around as much

Viewing 40 - 42 of 58 Reviews

Glassdoor has 251,976 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.